Frequently Asked Questions (FAQ)

How do I book a tour?

To book a tour, simply fill out the booking request form on our website. Make sure to provide as many details as possible about yourself and your trip. This will help us recommend the best tour options tailored to your preferences.

How far in advance should I book?

It is recommended to book your tour at least 48 hours in advance to ensure availability. For last-minute requests, please contact us, and we will try our best to accommodate you.

Do I need to buy tickets separately for museums?

Some tours may require separate tickets for museums or monuments. We will inform you of any necessary ticket purchases during the booking process or guide you on how to buy them.

Are the tours private or group-based?

We offer only private tours. This means you and your group will have a personalized experience with a dedicated guide.

Can I change the date of my tour after booking?

Yes, we allow you to reschedule your tour. Please contact us at least 24 hours before the scheduled date if you need to change the time or date.

Are the tours suitable for children?

Absolutely! Our private tours are designed to be engaging for all ages. We provide interactive experiences, especially for children, to make the tour both fun and educational.

What should I bring with me on the tour?

We recommend wearing comfortable shoes, bringing a water bottle, and a camera. For tours that are outside, please dress appropriately for the weather.

What happens if it rains on the day of my tour?

Our tours run rain or shine. If weather conditions are unfavorable, we’ll contact you in advance to reschedule or offer an alternative indoor option.

Can I book a tour in multiple languages?

Yes! We offer tours in English, Italian, and other languages. Please specify your preferred language when filling out the booking form.

Are the tours wheelchair accessible?

Many of our tours are wheelchair accessible. We advise you to contact us ahead of time to ensure that we can accommodate any specific accessibility needs.

What should I do if I’m running late?

We recommend arriving 10 minutes before the tour begins to ensure a smooth start. If you’re late, please notify us, and we will try to adjust accordingly.

What if I have more questions or need further assistance?

If you have any additional questions, feel free to reach out to us via our website or email. We’re here to help you plan the best possible tour experience in Rome!