At Romavera, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, including booking tours and quests in and around Rome.
1. Information We Collect
When you book a tour or quest with Romavera, we may collect the following personal information:
- Contact Information: Name, email address, phone number.
- Booking Details: Tour preferences, number of participants, special requests.
- Payment Information: Credit card details or other payment methods (handled securely through third-party payment processors).
- Website Usage Data: Information collected through cookies, such as your IP address, browser type, and browsing behavior on our website.
2. How We Use Your Information
We use your personal information to:
- Process and confirm your bookings.
- Communicate with you about your tour or quest, including updates and confirmations.
- Provide customer support and respond to inquiries.
- Improve our services and enhance your experience on our website.
- Comply with legal obligations.
3. How We Protect Your Information
We implement appropriate security measures to safeguard your personal data from unauthorized access, alteration, or disclosure. Your payment information is securely processed through trusted third-party providers and is not stored on our servers.
4. Sharing of Information
We will not sell, rent, or share your personal information with third parties, except in the following situations:
- To process your booking, where necessary, we may share relevant details with our tour guides or partners.
- When required by law or to protect our legal rights.
- With third-party service providers that help us operate our business, such as payment processors or email marketing services.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These cookies help us understand how you use our site and allow us to tailor our services to your preferences. You can manage or disable cookies in your browser settings, but doing so may limit the functionality of our website.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw your consent for data processing at any time.
- Request a copy of the information we hold about you.
To exercise any of these rights, please contact us at romavera.it@gmail.com.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, we will notify you via email.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please reach out to us at:
Romavera
Email: romavera.it@gmail.com